IT Help for Small and Medium Businesses in Aiken and Augusta

The single largest benefit of having a managed services account with BIT Services is the peace of mind that as a business owner and attorney, I am doing everything reasonable to ensure the security and safety of my clients’ information as well as my own proprietary information.”

The largest benefit we’ve enjoyed by working with BIT Services is the ability to have someone on call if needed. When we have our IT guy on vacation or at another facility, we have peace of mind knowing BIT Services will give us the coverage we need.

We love the response time and knowledge of the team at BIT Services. They have fast response times and the ability to quickly learn the unique network and processes we run. I have never had an issue with BIT Services. They are quick to act when needed and they always follow up with a call after work is completed. We love having them as our on-call support.

One of the best benefits of having our IT managed by BIT Services is that we now have confidence that we are doing things the correct way; that we are HIPAA compliant, that we are now handling things in a proactive rather than a reactive way. We no longer have to worry about required changes since they alert us in advance and in most cases are able to make the changes for us. This is due to their outstanding leadership, guidance, and commitment to outstanding customer service.

The team at BIT Services are extremely customer focused and provide us with outstanding customer service each and every time. They are VERY responsive to our needs and they go above and beyond.

You should not hesitate to use BIT Services. You will immediately see that they are professional, knowledgeable, and extremely responsive to your needs. They have a well-trained staff and the owner truly cares about all aspects of his business. Once we began using them, we immediately felt that a weight had been lifted from our shoulders

I would highly recommend BIT Services!  As a small nonprofit business, we do not have in-house IT capability and depend upon BIT Services Managed Services to provide quality, effective and efficient IT services for our business. We are heavily dependent on our campaign and data-based software being operational.  BIT Services keeps these updated for us.  We also rely on BIT Services to help provide adequate security and backup for our critical files and information.  Our business depends upon these services being operational.

BIT Services is very responsive to our needs.  When we have a problem, someone immediately responds.  They are also very proactive in working with us to evaluate IT needs and addressing them as our budget allows.  We have a true partner with BIT Services.

The largest benefit of working with BIT Services is having the knowledge that my computer needs are managed by professionals and also knowing that they are available to respond to all technical issues that surface from time to time. The team at BIT Services are quick and thorough in their response. They do it right the first time. I would and I have recommended BIT Services to my clients.

One of the largest benefits of a managed services plan with BIT Services is their great response time and quality service. They have excellent customer service with technicians who are patient, trustworthy, and not condescending. BIT Services is an IT firm that truly seeks to understand their customers’ needs and create efficient and effective solutions.