Managed IT Services & IT Support for Businesses in Aiken and Augusta

Less chaos. More control. Welcome to No Drama IT.

Why Choose BIT Services?

BIT Services has been supporting businesses in Aiken, Augusta, and across the CSRA for nearly 20 years with a “No Drama IT” approach: technology that is stable, predictable, and stress-free. As a trusted managed IT services provider, we help local organizations reduce technology headaches, improve security, and plan confidently for the future.

Our team delivers reliable managed IT services, including cloud solutions, Microsoft 365 management, cybersecurity, backup and disaster recovery, and strategic IT projects. Let the team at BIT Services take the drama out of IT so that it stops being a distraction and starts supporting your business goals.

Free Up Your Time

Technology should support your business, not slow it down. When computers are slow, systems break unexpectedly, or software doesn’t work together, your team loses valuable time and productivity. For business owners, that frustration quickly turns into lost revenue.

No Drama IT means fewer interruptions, fewer emergencies, and fewer surprises. Our managed IT services are designed to keep your systems running smoothly, reduce downtime, and resolve issues before they impact your day. With BIT Services managing your technology, you can stay focused on running your business, not fighting IT problems.

Save Money

Drama IT is unpredictable and expensive. The wrong mix of hardware, software, and IT services can quietly drain your budget. Slow systems reduce productivity, recurring issues consume staff time, and surprise repairs create unplanned expenses.

BIT Services helps businesses simplify their technology and invest in the right IT solutions from the start. Our managed IT services provide predictable monthly costs, while our ongoing planning process helps you budget confidently and avoid costly surprises down the road.

Get Secure

Cybersecurity is no longer optional. It’s the foundation of a reliable business network. Today’s cybercriminals actively target small and mid-sized businesses, knowing they often lack proper security protections.

Security failures are one of the biggest sources of IT “drama.” Businesses throughout Aiken, Augusta, and the CSRA are regularly impacted by cyberattacks, many of which go unreported but cause serious financial and operational damage. BIT Services provides comprehensive cybersecurity services to evaluate, secure, and defend your network against ransomware, data theft, and other cyber threats.

Let us help protect your data, your reputation, and your business.

FREE DOWNLOAD

A Guide to Protecting Your Business Against Ransomware

Ransomware attacks have exploded over the past several years, and the amount of money cybercriminals have extorted from businesses has grown enormously. Small and medium businesses are now major targets for hackers, as criminals know that SMBs often don’t have protection in place. Learn how ransomware WILL impact your business, and what preventative measures you can take to improve your resilience against these attacks.

Click To Download Guide

How We Help Businesses with Our Managed IT Services

Our goal is to take the burden of IT off your plate, enabling you to focus on your business goals. We become your full-service IT department, handling everything from assisting your employees with day-to-day IT requests like printer problems and password resets, to hardware upgrades, server replacements, and cloud migrations, and working with your technology vendors (such as your Internet Service Provider or cloud software vendor) to free up your time. If you aren’t ready for fully managed IT services, we can help with project support, hardware upgrades, or Microsoft 365 consulting. We’re your one-stop provider for all things IT. Learn more about us by calling 803-226-0837 or emailing info@bitservices.us.

See What Others Are Saying About Us…

One of the top benefits of working with BIT Services is that there are no surprises. If we have a problem, we give them a call and I feel like we are given platinum service. One of their technicians calls and makes a physical appearance and the problem is resolved.

BIT Services does their best not to interrupt, or inconvenience business operations while they are busy checking up or fixing the IT problem at hand. They’re discreet, they’re neat, and they’re efficient. They get the job done and are out the door. If a return visit is required, they do it promptly. Other IT companies I’ve personally encountered can make “a mountain out of a molehill” and be incredibly disruptive to business operations.

BIT Services is great because they’re local, incredibly responsive, and their pricing is fair. They don’t disappoint.

Aiken Senior Life Services

The single largest benefit of having a managed services account with BIT Services is the peace of mind that as a business owner and attorney, I am doing everything reasonable to ensure the security and safety of my clients’ information as well as my own proprietary information.”

Boni Law

The largest benefit we’ve enjoyed by working with BIT Services is the ability to have someone on call if needed. When we have our IT guy on vacation or at another facility, we have peace of mind knowing BIT Services will give us the coverage we need.

We love the response time and knowledge of the team at BIT Services. They have fast response times and the ability to quickly learn the unique network and processes we run. I have never had an issue with BIT Services. They are quick to act when needed and they always follow up with a call after work is completed. We love having them as our on-call support.

Local Manufacturer

One of the best benefits of having our IT managed by BIT Services is that we now have confidence that we are doing things the correct way; that we are HIPAA compliant, that we are now handling things in a proactive rather than a reactive way. We no longer have to worry about required changes since they alert us in advance and in most cases are able to make the changes for us. This is due to their outstanding leadership, guidance, and commitment to outstanding customer service.

The team at BIT Services are extremely customer focused and provide us with outstanding customer service each and every time. They are VERY responsive to our needs and they go above and beyond.

You should not hesitate to use BIT Services. You will immediately see that they are professional, knowledgeable, and extremely responsive to your needs. They have a well-trained staff and the owner truly cares about all aspects of his business. Once we began using them, we immediately felt that a weight had been lifted from our shoulders

Local Medical Office

I would highly recommend BIT Services! As a small nonprofit business, we do not have in-house IT capability and depend upon BIT Services Managed Services to provide quality, effective and efficient IT services for our business. We are heavily dependent on our campaign and data-based software being operational. BIT Services keeps these updated for us. We also rely on BIT Services to help provide adequate security and backup for our critical files and information. Our business depends upon these services being operational.

BIT Services is very responsive to our needs. When we have a problem, someone immediately responds. They are also very proactive in working with us to evaluate IT needs and addressing them as our budget allows. We have a true partner with BIT Services.

United Way of Aiken County

The largest benefit of working with BIT Services is having the knowledge that my computer needs are managed by professionals and also knowing that they are available to respond to all technical issues that surface from time to time. The team at BIT Services are quick and thorough in their response. They do it right the first time. I would and I have recommended BIT Services to my clients.

WealthCare / Financial Planners LLC

One of the largest benefits of a managed services plan with BIT Services is their great response time and quality service. They have excellent customer service with technicians who are patient, trustworthy, and not condescending. BIT Services is an IT firm that truly seeks to understand their customers’ needs and create efficient and effective solutions.

New Covenant Presbyterian Church

The single biggest benefit of working with BIT Services is that I don’t worry about everything being lost or compromised anymore. What a big relief! I have someone to call when I have questions, and they respond to my calls very quickly. Also, I appreciate all the help with HIPAA compliance because I had no idea where to start. It’s reassuring that we have started that process.

I would recommend BIT Services because they are dependable and trustworthy, and they follow up on their services.

Community Care and Counseling of Aiken