Transition anxiety plagues all decision-makers at some point, and it is no different when you are considering adding or changing your Managed IT Service Provider (MSP). Before I got married, I had a clunker of a car. I won’t say what brand it was (cough…Buick…cough) which had electrical problems out the Wazoo. I stuck with this clunker not because I was cheap, but because we simply had other financial priorities. But soon the car started having transmission problems, too, and we were becoming far too friendly with our mechanic. For some reason, he always smiled when he saw us walk in.   

I had always been taught that, as long as I was not paying more than a car payment per month on repairs, I should stick with the older vehicle. There may be something to that, but I was also losing TIME and PEACE OF MIND in navigating repairs to the vehicle. I was back and forth too often to the mechanic. I was worried when we went on long trips. I was constantly checking my gauges every time I was in the car. I had to mentally plan for backup plans in case the car pooped out on me on the road.   

When we replaced the car, I realized almost immediately that the reliability of the new vehicle was well worth the cost. I wasn’t spending that much more per month, but I was saving time and, most important, peace of mind. In fact, I decided then that the previous equation of “are you spending more than a car payment per month” on repairs needed amendment. The financial cost was not even close to the only variable. I had other resources I was losing, as well. I ought to have added those resources (time and peace of mind) to the equation in the beginning, and I would have saved myself a lot of headaches. 

We often find that prospective clients are struggling with the same thing – they are struggling with “clunker” IT but can’t quite get over the hump to change their present course of action. Certainly, causes of this transition anxiety are real and legitimate: concerns about cost and quality. 

As for these legitimate concerns, see the above on the clunker car. While the “devil you know” cost-per-month of your present IT may seem acceptable despite its problems, in the end, you may find that your cost equation needs some amendment. BIT Services offers premium, reliable IT services that can save you time and give you peace of mind. We offer some of the following to ease your transition anxiety: 

  • Social Witness. If you visit our homepage and scroll to the bottom, you’ll see testimony from a number of our clients. Check out our Google Reviews, too. You can see that we are friendly, helpful experts. (Also, we’re pretty sure that one guy who gave us a 1 star on Google wasn’t even a client of ours. Also, check out the rest of his reviews if you want some entertaining schadenfreude, as the Germans call it. All 1-star reviews EXCEPT Mastermind Escape Games…which does sound pretty cool. We agree with you on that, James). 
  • Client Bill-of-Rights. We provide our clients with a written document that clearly spells out what you can expect from us. 
  • IT Service Provider Comparison Checklist. We give you a checklist to help you do your research so that you can make sure whomever you hire is the best fit for your business and is giving you quality service. 
  • FREE Network Security Assessment. This assessment reveals weaknesses in your computer security that leave you vulnerable to cybercrimes. (PRO TIP:  after countless assessments, we’ve never found a network that DIDN’T have vulnerabilities!)   
  • Moneyback guarantee. If you are not pleased with our service, we will refund 100% of the money you’ve paid us for the last month of your managed service contract. 

Once we were on the other side of the clunker, we knew we had made the right decision. We weren’t being efficient with our resources, even if we might have been seeming to save a few bucks on a car payment.  

If you are in the midst of “clunker” IT, or if you are simply at a growth point in your business where your IT is a bottleneck, give us a call at 803-226-0837, and let us ease your transition and anxiety for some peace of mind.