The Hidden Risks of Poor File Management
Recently, the FBI issued a warning about the use of free online file conversion tools. Cybercriminals are using these tools to steal information or load malware onto user devices. If […]
How to Build a Customer Service Chatbot for Your Business
If you’ve ever searched for ways to leverage tech tools or AI to enhance your business, you’ve likely come across the idea of building a customer service chatbot. In today’s […]
What to Do When Your IT Guy Quits (Or, When You Quit Him!)
Losing an in-house IT person or an outsourced provider can feel like a disaster—especially if they were the only one managing your technology. For many SMBs in the Aiken-Augusta area, […]
Tool Overload: How Too Many Tech Tools Can Hurt Your Business
We’ve written here before about many new (or tried-and-true) applications which can help business owners improve efficiency. However, we need to also address the other side of the issue – […]
Systemology by David Jenyns: A Book Review
If you’re a business owner looking to scale, optimize, or simply free yourself from daily operations, Systemology by David Jenyns is a must-read. This book provides a step-by-step approach to […]
Aiken-Augusta SMBs: Trends in 2025 and Beyond
As a young fella, I could never have imagined that the DiscJockey in the Aiken Mall (RIP) would no longer be in my life, or that the smells emanating from […]
The Right Tools: Why Quality Hardware Matters in IT
You know that drawer of single-use tools you have in your garage? Or that one kitchen utensil that sits in the back of the drawer except for that thing you […]
Streamline with Scribe: A Time-Saving Tool for SMBs
As a business owner, you know that time is your most valuable resource. Whether you’re running a service-based business in Aiken, managing a church in North Augusta, or operating an […]
Generative AI: Right Tool, Right Job
Several years ago for Christmas, we bought our son some cool hand tool-type toys from Tractor Supply. The quality of the tools fell somewhere between “robust tool for adults” and […]
Generative AI: Promise and Pitfalls
Generative AI: What is it good for? If you are insane college football fans like us, you’ve noticed a growing trend the past couple of years when watching football broadcasts. […]
The YETI Model
A few years ago, I patiently stood in a long line at a bait and tackle shop at the beach. A fellow vacationer in front of me was dragging a […]
Is Encrypted Messaging Important For Business?
Did you see recently where the FBI recommended that EVERYONE should be using encrypted messaging apps? A Chinese hacking group has breached standard SMS communications and has been sitting in […]