Switch Costs Are Real; Staying Put Costs More
Every business owner faces the dreaded decision to switch vendors. You’ve probably been there before, and you know that this decision often comes with stress, frustration, and confusion. These “switching costs” often prevent business owners […]
Competitive Edge and IT: Eliminating Digital Friction
Most folks never think about IT as providing a competitive edge. Most folks think of IT as boring, at best, but mostly annoying or even a giant headache. And if […]
One More AI Reality Check: Productivity
For all the noise about AI and its supposed high impact on business, the reality showing up in real-life research is showing more complicated. Last week, we wrote about Workslop, the problem of shoddy AI-generated work […]
Five Tips to Avoid AI “Workslop”
It’s in your inbox, X feed, LinkedIn feed, and, well, all the other feeds. It’s front and center at conferences, webinars, and coffee gatherings. “932 Ways to Use AI in Your Business.” Listen, we’ve said it before. You […]
AI, Cybersecurity, and Social Trust
Yet another AI article, you say? You can’t open a browser lately without someone breathlessly explaining the next AI breakthrough. Usually, it’s some grandiose promise of how AI will revolutionize business, and usually it leaves you scratching […]
Subscription Sprawl
One of the great confusing curses of the digital age is the excess of subscriptions we all seem to have. Recently, I signed into a personal platform looking for something, only […]
Vendors and Your Risk Management
Your Biggest IT Risk May Not Be Inside Your Business When business owners think cybersecurity, they usually associate it with locking down their own systems and network: tools, policies, practices, and procedures that reduce cyber risk. Obviously, those things are crucial…but they […]
How AI Is Eroding Trust…5 Ways Your Business Can Build It Back
Did you see the scheme this fella managed? It’s one of those stories that’s easy to laugh off as crazy, and it does confirm your strong suspicions about how bad modern music is. But it actually says a lot about where […]
Todoist vs. Microsoft To Do: When the Free Tool Is Enough (And When It Isn’t)
One of the most common productivity problems businesses face has nothing to do with technology. It’s tool or subscription overload. For example, a team buys three different apps to manage tasks, notes, projects, reminders, and meetings… and somehow everyone […]
When a Voice Isn’t Really a Voice: What the New AI Scam Means for Your Business
Last week, a story popped up on WRDW about the new AI voice scam. In this particular incident, a woman lost thousands of dollars after her daughter had been kidnapped…only to find out her […]
The Power of AI…to Harm Your Business
Did you see this one? A hacker used Claude and ChatGPT to steal a massive amount of sensitive Mexican government data. Many of these popular engines are SUPPOSED to contain built-in security that prevents […]
Falling into the “One More Tool” Trap
A Business Systems Problem Disguised As a Software Problem No business sets out to build messy processes. They accumulate them through growth (a good thing) and strained capacity. One temporary […]