Platform Integration: When It’s Time to Connect the Dots in Your Business

Every growing business hits a point where the tools that once helped things run smoothly start to get in each other’s way. Your CRM doesn’t talk to your invoicing system. […]

AI for Local Business: Why You Shouldn’t Rush In (And What to Do Instead)

Don’t Panic: AI Is Powerful, But It’s Not Magic  You’re being left behind! If you don’t use “X AI” tactic THIS YEAR, you’ll lose out to your competitors! This tool! […]

Business Resilience Tactics

Last week, we talked about business resilience and social trust. Your business works because people trust your reputation. But a wide variety of threats pose significant risk to that reputation.  […]

Business Resilience and Social Trust

Social Trust Is the Lifeblood of Local Business  Social trust is the lifeblood of a local business. Your business works because your customers and clients trust you to produce goods […]

19 Billion Passwords: Cybercrime and SMBs

A Cybercrime Renaissance  Right now, there are 19 billion passwords for sale on the dark web. 19 billion.    Right now, automated scanning attacks conduct 36,000 scans per second in […]

Data Breaches: Why Small Mistakes Lead to Big Problems

What do NFL Draft prospect Shedeur Sanders and cybersecurity have in common? At first glance, not much. But this weekend, America saw firsthand how easy data breaches can happen — […]

Duct Tape IT and Failure Cost

You know the deal—it’s inevitable. You see a simple, straightforward job, calculate your labor and materials costs, and whistle your favorite Four Tops song as you get to work.  But […]

5 Limitations of ChatGPT: What Business Users Need to Know

Last week, we told you about some ways in which we’ve used ChatGPT for BIT Services. We provided you with an edited response from that AI engine, which we prompted […]

How We’ve Used ChatGPT…and How You Could, Too

Considering this recent Aiken Standard article, we thought we’d share some ways in which we at BIT Services have used ChatGPT. We’ve written a good bit about AI here on […]

EZ Pass and Simple Scams: Aiken Businesses Targeted

You’ve probably received the text, or at least heard about it. EZ Pass claims you owe an outstanding balance with a threatening “final warning.” You might have deleted it immediately, […]

The Hidden Risks of Poor File Management

Recently, the FBI issued a warning about the use of free online file conversion tools. Cybercriminals are using these tools to steal information or load malware onto user devices. If […]

How to Build a Customer Service Chatbot for Your Business

If you’ve ever searched for ways to leverage tech tools or AI to enhance your business, you’ve likely come across the idea of building a customer service chatbot. In today’s […]