Every household has that one drawer. You know the one—full of old chargers, mystery cables, half-dead batteries of every size, rubber bands, sticky notes, and a universal remote no one can figure out.
Now imagine if your entire IT setup looked like that drawer. That’s what we call Duct Tape IT, and it’s a Drama IT classic.
Consider one our clients, a well-known name in the CSRA – a solid business with great people.
But over the years, as computers became more central to operations, they did what most businesses do (and frankly, most consumers): they managed it themselves…until it became unmanageable. Specifically, they bought consumer-grade hardware to manage an increasingly complex operation.
Need a new computer? Pick one up at a big box store. Need a printer? Whatever’s on sale. And hey, if something breaks, just patch it with whatever’s lying around.
The result? A sluggish, chaotic network that was more frustrating than functional. Old hardware limping along. Off-the-shelf gear causing compatibility nightmares. Updates that wouldn’t install. Staff waiting ten minutes for files to load. The hidden cost? Wasted time, lost productivity, and one very stressed-out office manager.
This kind of Duct Tape IT system often becomes a significant bottleneck. Employees fight old computers, cranky printers, and obsolete routers.
But Duct Tape IT isn’t just about hardware. It’s about the mindset that “good enough” is actually good enough. Spoiler: it’s not.
When we stepped in, we helped them untangle the mess. Literally and figuratively. We replaced legacy equipment, standardized their systems, and introduced hardware that actually matched their workload. The difference was night and day. Faster access. Fewer support calls. Less swearing.
Here’s the thing: every business outgrows its cobbled-together IT eventually. The longer you wait, the more expensive the problems get. And the more opportunity you give Drama IT to steal your time, your money, and your peace of mind.
So if your IT setup is holding up your business, it might be time to call in backup. Duct tape belongs in the garage, not your network.
Let’s fix it right. Let’s end the drama.