This week’s bottom line: Business owners MUST see cybersecurity as a utility. It’s essential to your business’s health and growth. Are you SURE you have cybersecurity? Just because you have IT does NOT mean you have cybersecurity. 

How about this: Have you ever told yourself your car sounds mostly fine, even though it’s been making that clunking noise for three weeks? Or that weird squeak is probably just the weather? You are familiar with this attitude if you’ve got that teenage driver who didn’t know they needed to change the oil in the vehicle and…yikes. 

That’s the same energy a lot of businesses bring to their cybersecurity.   

They’ll say things like: 

  • “We’ve never had a problem before.” 
  • “Our employees are smart enough not to click on those emails.” 
  • “We use [insert free antivirus software here].” 
  • “We aren’t a big enough target for cybercriminals.” 
  • “We can’t afford cybersecurity.” 
  • “We have an IT guy.  Therefore, he must take care of cybersecurity.”  

And that’s how Drama IT sets the trap. 

Consider one of our clients.  They didn’t have a managed IT provider – just a guy that came in to do projects for them. They had no managed services. No one regularly checking their network. Their email wasn’t business-grade because they thought it was too expensive.  

Their cybersecurity strategy? Trusting that they weren’t big enough to target, and that their IT guy also knew cybersecurity. 

In reality, they had NO cybersecurity practices, policies, or procedures. They thought that their IT guy knew security because he buttoned up their internet filters. Meanwhile, cybercriminals had actually gained access to their network via an email breach and were watching. Patiently. Quietly. 

The kicker in all this is that they had no idea anything was wrong until it was almost too late. In fact, by mere happenstance, they happened to call us for another issue. In an “oh yeah, how about this email” moment, they mentioned a suspicious message they’d received. That’s when we discovered the massive, nearly-catastrophic breach to their network. 

When these kinds of breaches happen, there are many possible consequences. The company’s clients can be left holding the bag. Legal drama. Reputation damage. Broken trust. Expensive downtime. Ransom money! 

That’s the Mirage of Security—believing you’re fine because nothing bad has happened… yet. But security isn’t about whether someone has gotten in. It’s about making sure they can’t. 

Too many businesses operate with cybersecurity myths floating in their heads: 

  • “We’re too small to be a target.”  
  • “Our IT guy is a computer guy, and clearly computer guys all know cybersecurity.” 
  • “We have strong passwords.”  
  • “We’ll just restore from a backup.”   

Drama IT loves these myths. It thrives in false confidence. It banks on people reacting after the damage is done. 

But here’s what No Drama IT looks like: 

  • Business-grade email systems with built-in threat protection. 
  • Network monitoring that alerts us before the breach, not after. 
  • Regular vulnerability assessments, patching, and user training. 
  • Verified, tested backups stored in secure, off-site locations. 
  • And most importantly: someone to call before things go sideways.  

We’ve walked into so many businesses where we uncover open doors—email vulnerabilities, unpatched systems, user accounts from employees who left years ago—and the business had no clue. They felt fine. Everything seemed quiet. 

But security isn’t about how it feels. It’s about what’s actually going on behind the scenes. 

So if your current cybersecurity strategy is basically hoping no one notices you—congratulations, you’re living with Drama IT. 

Let’s fix that. 

No Drama IT means peace of mind. It means your team sleeps better at night. It means your clients never have to ask if their info is safe. 

Because hope is not a strategy. But planning is. 

And No Drama IT is all about the plan. 

IT Services include things like: 

  • Help Desk services 
  • Computer monitoring and maintenance 
  • Hardware replacement and support 
  • Software support 
  • Vendor liaison (say, calling the ISP when the internet goes down) 
  • IT Projects like hooking up new computers and printers, cabling new spaces, or replacing servers 

Cybersecurity includes thinks like: 

  • Password and Endpoint protection 
  • Network security and firewall protection 
  • Log monitoring / SIEM (e.g., collecting, storing, and analyzing information like user activity, network incidents, and traffic) 
  • Backup (including backup security!) 
  • Email monitoring 
  • Content filtering 

But this is all tech jargon to you, more than likely. The point we want you to take away is that IT and cybersecurity are NOT the same thing.   

So:  

  • You need to make sure your IT Managed Service Provider is actually providing cybersecurity as part of your agreement.   
  • If you just have an IT guy that troubleshoots and does projects, he almost certainly isn’t providing you sufficient cybersecurity. 

Again, cybersecurity is the new utility. AI has advanced cyberthreats even more significant than they were a couple of years ago. Business owners must consider cyber risk management as an essential part of doing business, no matter your size or industry.