Reducing Downtime With Predictive Maintenance
When your business experiences an equipment failure, the ripple effects can be widespread and costly. Just a few hours of unplanned downtime can push projects off schedule, interrupt customer service […]
WiFi 7: The Next Generation of Business Connectivity
Wireless connectivity is on the cusp of a significant leap forward with the arrival of WiFi 7. This new standard is better in many ways than WiFi 6 and WiFi […]
Gone Hackin’: No Fish Too Small For Hackers
Recently, Macon-Bibb County, GA experienced a cyberattack which ultimately left county officials unable to access their email and landline phones and affected the county’s public services. It appears officials took […]
Personalized Customer Experiences Through Technology
Buyers are every business’ lifeline. If in short supply, whether due to poor advertising, high competition, or a lack of personalized customer experiences, small companies falter with a low return […]
Microsoft Edge for Business Tightens Security With Screenshot Blocking
You’re working on a confidential project in Microsoft Edge for Business, a key piece of information appears on your screen. You instinctively hit the “Print Screen” key to capture it. […]
How the Dropbox Hack Impacts SMB Owners
In April, the commonly-used cloud storage service Dropbox revealed that it had been hacked. The attackers gained access to users’ sensitive information via the Dropbox Sign tool. While for many […]
Efficiency Unlocked: Simple Tech Upgrades for Your Business
Running a small business is a whirlwind. Between managing finances, marketing your brand, and ensuring customer satisfaction, keeping operations efficient can feel like a constant battle. Fortunately, technology upgrades can […]
Beware of This New Malvertising Campaign
Businesses nationwide have recently switched to the new Arc browser for its shortcuts, previewing ability, and lighter and cleaner design. Having gained monumental traction in such a short period, it […]
New Flexible Windows Feature Updates for IT Admins
In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature […]
Can Chatbots Improve Customer Service for Your Business?
AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look […]
The Benefits of Customer Testimonials
Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the […]
New Phishing Threats: Vishing and Quishing Explained
Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool […]